Thank you for purchasing from GOONPROMOTION. This Refund and Returns Policy explains how refunds are handled for our digital products, courses, and online services. Because all offerings on this website are digital and delivered instantly, specific rules and exceptions apply.
1. Digital Products and Online Courses
All digital products, including courses, templates, downloadable materials, and online content, are non-refundable. Once access is granted or the product is delivered, refunds cannot be issued due to the nature of instant digital access.
By completing a purchase on GOONPROMOTION, you acknowledge and agree to this policy.
2. Situations Eligible for Consideration
While digital products are generally non-refundable, we may review refund requests under special circumstances, such as:
• Duplicate purchases of the same product
• Technical issues preventing access to the product (and confirmed on our side)
• Accidental purchases made due to system errors
These cases will be reviewed individually, and approval is at our sole discretion.
3. How to Request a Refund (If Applicable)
If you believe your situation qualifies for consideration, please contact us with:
• Your full name
• Email address used for purchase
• Order number or receipt
• A clear explanation of the issue
Send your request to goonpromotion@gmail.com.
We will respond within 3–7 business days.
4. No Refund for Change of Mind
We do not provide refunds for:
• Change of mind
• Not wanting the product after purchase
• Incorrect purchase by the customer
• Expectations not aligned with course descriptions
• Not taking or completing the course
All product descriptions, previews, and details are available before purchase, and customers are encouraged to review them carefully.
5. No Refund for Discounted or Promotional Items
Products purchased at a discount, during promotions, or through special bundles are not eligible for a refund under any circumstances.
6. Access Issues
If you experience technical issues accessing your course or digital product, please contact us immediately at goonpromotion@gmail.com.
We will assist with troubleshooting to restore access. Technical issues do not automatically qualify for a refund.
7. Unauthorized Use or Sharing
If we detect unauthorized sharing, downloading, redistribution, or misuse of our content, your access may be terminated without refund.
8. Third-Party Payment Platforms
All payments are processed through platforms such as Stripe, PayPal, Gumroad, or Shopify. Refund handling follows both GOONPROMOTION’s policy and the applicable terms of the payment processor.
9. Modifications to This Policy
GOONPROMOTION reserves the right to update or modify this Refund and Returns Policy at any time. The updated version will be posted on this page with the revised “Last Updated” date. Continued use of our Services indicates acceptance of the updated terms.
10. Contact Us
If you have questions about this Refund and Returns Policy, please contact us at:
Email: goonpromotion@gmail.com